Information
TERMS OF SERVICE
Terms of Service - EcoStride Footwear

Terms of Service

Introduction & Acceptance of Terms

Welcome to www.sneakmix.shop (the "Site"), an e-commerce platform specializing in sustainable footwear, including sneakers, loafers, boots, and other eco-conscious footwear products (collectively, "Products"). By accessing or using the Site, you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using the Site.

Account Responsibilities

To place orders or access certain features of the Site, you may be required to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials.
  • Providing accurate and up-to-date information.
  • All activities conducted under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.

Product Information & Order Terms

We strive to provide accurate descriptions and images of our Products. However, minor variations in color, texture, or materials may occur due to the sustainable nature of our footwear. All Products are subject to availability, and we reserve the right to cancel or refuse orders at our discretion.

Footwear-Specific Disclaimer: While our Products are designed for comfort and durability, individual fit and performance may vary based on personal use and conditions. We recommend assessing suitability for specific activities (e.g., hiking, running) before purchase.

Payment, Shipping, Returns

Payment: We accept major credit cards and other designated payment methods. All prices are listed in USD and exclude applicable taxes and shipping fees.

Shipping: Orders are processed within 1-3 business days. Delivery times vary based on location and carrier.

Returns: Unworn and undamaged Products may be returned within 30 days of delivery for a refund or exchange. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Intellectual Property Rights

All content on the Site, including logos, designs, and product imagery, is the property of EcoStride Footwear or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of any content is prohibited.

Disclaimers & Limitations of Liability

General Disclaimer: The Site and Products are provided "as is" without warranties of any kind, express or implied. We disclaim liability for any indirect, incidental, or consequential damages arising from Product use or Site access.

Footwear-Specific Limitations: EcoStride Footwear is not liable for injuries or damages resulting from improper use of Products, including but not limited to:

  • Use of footwear in unsuitable terrain or weather conditions.
  • Failure to follow care instructions for sustainable materials (e.g., recycled canvas, organic fabrics).

Governing Law & Dispute Resolution

These Terms shall be governed by the laws of the jurisdiction where EcoStride Footwear is headquartered, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration, with proceedings conducted in English.

Contact & Effective Date

For questions regarding these Terms, contact us at [email protected]. These Terms are effective as of the date of your first use of the Site.

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